just back from interesting chat with the people responsible for running Haringey Online, the wesbite for the borough council. Among the many points of conversation, we discussed the point of a council website. The government perspective is that council websites should aim for full transactability: ie that they should be about making council transactions available online [such as being able to pay council tax, parking fines etc], as well as providing information on council services. But is transactability what borough residents want? Might council websites better serve as a forum for community discussion?
adam